The Value of Offering Etiquette Classes to Your Talent - Talent Infusion

July 9, 2024

The Value of Offering Etiquette Classes to Your Talent

Black Gen Z professional male participates in company's new DEI initiative surround professional etiquette

For company leaders, implementing DEI initiatives such as etiquette classes for employees is becoming increasingly valuable. The integration of such training is not just about teaching basic manners; it’s about equipping employees, particularly those from Generation Z, with the skills necessary to navigate professional environments, interact with high-level clients, and effectively approach their daily tasks.

Keep reading to explore the significance of offering etiquette classes as part of your DEI initiative and how doing so can benefit both the employees and the organization.

In a hurry? Here are the key details:

  • Providing etiquette training helps bridge the gap for Gen Z employees entering the workforce.
  • Professional etiquette enhances perceptions of competence and trustworthiness.
  • Tailored etiquette classes address the unique challenges faced by Gen Z in professional settings.
  • Enhanced client interactions result from well-trained employees, positively impacting business relationships.
  • Integrating etiquette training into DEI initiatives promotes inclusivity and a supportive work environment.

Understanding the Modern Workforce

The workforce is undergoing a significant transformation as Generation Z begins to enter the professional realm. This generation, born between the late 1990s and early 2010s, brings a fresh perspective that differs considerably from previous generations. 

According to a study by Deloitte, Gen Z values inclusivity, authenticity, and social responsibility in the workplace. However, they also face unique challenges in adapting to traditional office environments and professional etiquette. By offering etiquette classes, companies can bridge this gap and ensure that Gen Z employees are well-prepared to thrive in their roles.

The Importance of Professional Etiquette

There is a common belief that employees with strong professional etiquette are perceived as more competent and trustworthy by their peers and superiors. This perception can lead to:

  • Better client relationships
  • More effective teamwork
  • Increased opportunities for career advancement

However, excelling at professional etiquette goes beyond knowing which fork to use at a business dinner; it’s about understanding the subtleties of workplace interactions, client meetings, and task management.

By integrating etiquette training into your DEI initiative, you demonstrate a commitment to developing well-rounded employees who can excel in various professional settings, including professional etiquette.

Group of multicultural Gen Z professionals happily discuss a new professional etiquette dei initiative

Addressing the Needs of Gen Z Employees

Generation Z has grown up in a digital age where communication is often informal and instantaneous. While this has its advantages, it can also lead to challenges in understanding the nuances of face-to-face interactions and professional conduct. 

Offering etiquette classes tailored to Gen Z can help them understand the expectations of the corporate world. According to a survey by Intelligent, 40% of business leaders believe that recent grads are unprepared to enter the workforce. Additionally, a LinkedIn poll revealed that 50% of respondents, mostly younger workers, think Gen Z has struggled to adapt to the workplace.

By addressing this etiquette gap, companies can ensure that their young talent is equipped to succeed.

Enhancing Client Interactions

High-level client interactions are critical to the success of any business. Clients expect professionalism, respect, and effective communication. Employees who have received etiquette training are better prepared to meet these expectations and represent the company positively. 

By offering such training, companies can enhance their reputation and build stronger, more lasting client relationships.

Integrating Etiquette Training into Your DEI Initiative

Incorporating etiquette training into your DEI initiative shows a commitment to fostering an inclusive and supportive work environment. DEI initiatives aim to create workplaces where everyone feels valued and respected, regardless of their background. 

By providing etiquette classes, you help employees from diverse backgrounds understand and navigate the expectations of professional environments, promoting equality and inclusivity. This approach not only benefits the employees but also strengthens the overall culture and performance of the organization.

Offering etiquette classes as part of your DEI initiative is a strategic investment in your employees and your company. It equips your talent, especially those from Generation Z, with the skills they need to succeed in the professional world. 

By addressing the unique challenges they face and enhancing their ability to interact with clients and colleagues, you create a more competent, confident, and inclusive workforce. Embrace this opportunity to develop your employees and watch as it contributes to the growth and success of your organization.

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